By using this website, www.elkandhammer.com, you are accepting the terms and conditions of our policies. 

ALL DESIGNS ARE PROTECTED

All designs, paintings, jewelry, photography, prints, knives, home-goods, prints, photographs, sculptures, and designs by our artists, writers, makers, photographers, etc… are copyright protected by each artist. 

All photography, video and editing is copyright protected by elk & HAMMER. Copyright protection for our videos, photography and designs are enforced. © 2020-2021. elk & HAMMER ®, §1301. Designs protected. All rights reserved.

REFUNDS, EXCHANGES 

Returns may be made within 10 days of delivery date. Item(s) must be in same condition (new). Exchanges for gallery credit may be made within 60 days. Gift?: If you are purchasing something as a gift, the same refund and exchange policy applies. They are more than welcome to exchange the piece after a certain grace-period. (usually 30 days to 3 months) Please communicate with the gallery directly with any questions: hello@elkandhammer.com.

Any design flaws may be mailed back to the gallery, elk & HAMMER: 280 W Kagy Blvd, Ste D, Bozeman, MT 59715. Examination of design-defects are taken very seriously. There is flexibility with return/exchange policy given proper communication.

RESPONSIBILITY OF THE BUYER 

It is the buyers responsibility to care for delicate items, such as jewelry, properly and store items properly as to eliminate unforeseen damage (please do not store jewelry or fragile items at the bottom of a purse or in a junk draw full of tools). Art/sculptures/prints should be framed and hung properly. elk & HAMMER is not responsible for accidental damage, stains, breakage, unforeseen damage, etc… on all goods we sell on www.elkandhammer.com.

Knives - buyer is directly responsible for the proper handling, care and use of any sharp tools. Ferrous, (non-stainless steel) knives need to be oiled with mineral oil or vegetable oil after use - as ferrous tools are subject to rust and/or oxidation. elk & HAMMER highly discourages the use of bamboo cutting boards and using the dishwasher for cleaning sharp knives.

SHIPPING & PACKAGING

Almost all pieces are shipped from our offices in Bozeman, Montana - 280 W Kagy Blvd, Ste D, Bozeman, MT 59715 via UPS. (The customer will be emailed if extra surcharges are needed for shipping-insurance purposes.) If a piece is being mailed from different location, you will be contacted directly with tracking information. Any exchanges or design flaws MUST be shipped back to elk & HAMMER directly: 280 W Kagy Blvd, Ste D, Bozeman, MT 59715. Items over $1500 require an adult signature for delivery and insurance is advisable.

elk & HAMMER discourages 2-day and overnight shipping, even during holidays - it is the buyers responsibility to purchase items months ahead of time, for birthdays, major holidays. Quality is our priority - from receiving our artists’ work to shipping the work to their new home. Overnight shipping is not always available. Please do not contact our artists directly to go around these terms and conditions.

OUR ARTISTS

Our artist’s lives come first. Their well-being and the time they give to their craft is our first priority.  This is a gallery dedicated to the education of what it takes to be a maker. Please read our stories and learn about what it takes to create incredible works of art for the house and home, pieces to last a lifetime. This is what elk & HAMMER is all about. We are here to educate, you, the public so you may be better informed, knowledgeable and appreciative of all the people who have dedicated their lives to their craft. elk & HAMMER is dedicated to bridging the gap between maker and consumer in the best way possible: from exquisite photography, to quality videos and in-depth writing of every artist’s life.  We are here to open your eyes to the foreign world of the maker’s studio. 

We advise against customers directly contacting any artist or maker represented by elk & HAMMER.. If you are interested in other work not available directly on www.elkandhammer.com please contact the gallery directly, on the website or by sending the gallery an email: hello@elkandhammer.com. We will work with you for what you want by our artists.